The South African Post Office (SAPO) is developing a new motor vehicle licence app for South Africa which is expected to help reduce queue times and improve service delivery.
The mobile app, which is expected to officially launch in the coming weeks, will allow vehicle owners to renew and pay their licence fees online.
“The system is in the final testing stages and we will be issuing a countdown to the processing of the first online motor vehicle licence (MVL) renewal shortly. SAPO internal processes in each province have to comply with the law governing the renewal process,” it said.
“The online application for the renewal of motor vehicle licences is the first step to turn the ‘SAPO in my Pocket’ strategy into reality and will enable the customer to complete the whole process in the comfort of their own homes or offices. ”
How the system will work
The post office said that the full renewal process, including payment, will be done online, leaving only the last step of accessing the actual disc.
This will be done in one of two ways:
- The customer can either choose to collect from a South African Post Office outlet nearby;
- The South African Post Office can deliver the disc to the customer at an affordable delivery fee.
The licence disk will be trackable as it moves through the mail stream, it said.
“The South African Post Office also offers a bulk motor vehicle licence renewal for fleets and for employees of companies – no matter how big or small. This service entails the collection of all necessary documentation from company premises, taking them back to the Post Office for processing, printing and delivery back to the offices of the customer.
“Major corporates have signed up for this process and the Post Office is in the process of offering this bespoke service to more companies and other customers.”