5 things you should really double check with your insurance company
Most people pay their insurance premiums without ever thoroughly reviewing the details of their policies. But when it comes to proper cover, it does pay to read the fine print according to Attie Blaauw, head of Santam Personal Lines.
“It’s so important to know what you’re covered for or what you may not be covered for in the event of loss, damage or theft to your home, your vehicle or your valuables. That is why we’ve decided to share some insights around insurance cover that may come as a surprise to some.”
He shared some insights around insurance cover that often surprise insurance customers and may result in your calim being rejected.
Your vehicle’s tyre tread
“It’s true that vehicle accidents and minor collisions happen every now and then,” said Blaauw.
“Should you be involved in an accident and follow-up investigations indicate that the tread on your vehicle tyres is less than the legal limit, your insurer will have grounds to reject your claim.”
Is your smart watch an accessory or a communication device?
“Most insurers classify smart watches which work in conjunction with a cell phone or another device as an accessory to a communication device.”
“While some may even function as a communication device, you need to check with your insurer whether your smart watch is covered under ‘personal clothing and effects’ or whether it needs to be specified in your personal insurance policy.”
Check your driver’s licence and your trailer
“When the card-type driver’s licenses were introduced, all people in possession of the old ‘code 8’ license were automatically converted to code ‘EB’ which would allow the driver to tow a caravan or trailer weighing more than 750 kg,” said Blaauw.
“Vehicle drivers who obtained a ‘B’ license after the conversion may now incorrectly assume that they are licensed to tow a caravan when in fact, they are not.”
According to Blaauw, drivers need to be aware that an ordinary driver’s licence (code B) only allows them to tow a trailer with a gross vehicle mass (GVM) less than 750kg.
“For anything larger, such as a caravan, a code EB license is required. Licence codes EC1 and EC also allows for towing GVM in excess of 750kg. If you are found to be in contravention of these regulations, your claim could be rejected.”
Lost keys? Check your insurance cover
“At some time or another almost everyone misplaces their house or car keys and the reality is, some sets of car keys can cost anything upwards of R700,” said Blaauw.
“That’s why it’s important to ensure you have a spare set of keys in a safe place and to check if your insurer would cover the costs of replacing your keys (something they may well do).”
Broken windows and mirrors? What does the policy contract say?
“On the home front, breaking a mirror or a window can cost you if you have to get someone to come out to you on a public holiday to replace it,” said Blaauw.
Not only can this effect your pay out, should something happen because of the broken window, repair costs can seriously add up, especially around Easter when repairmen are not easily available said Blaauw.
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