Business Talk – Resilient Innovations CEO Willem Olivier on building an organisational culture of resilience

 ·24 Nov 2025

In this Business Talk with Michael Avery interview, Willem Olivier discusses the importance of people when it comes to resilience.

Olivier is the CEO of Resilient Innovations and boasts nearly 25 years of experience in the BCM industry.

He led the management buyout of the Dimension Continuity Practice in December 2023, which resulted in the formation of Resilient Innovations.

Olivier now plays a key role in growing Resilient Innovations into a South African industry leader across a wide range of services.

These include recovery facilities, managed office spaces, co-location in data centres, and a cloud platform featuring Disaster Recovery as a Service (DRaaS) and Backup as a Service (BaaS).

He has also managed projects in over 15 countries and established BCM programmes in Africa, the Middle East, and the Indian Ocean region, as well as managing programmes for two multinational banks.

Olivier is also a fellow of the Business Continuity Institute and an ISO 22301 Lead Implementer.

The interview

In this Business Talk interview, Olivier explains why true resilience starts with people – not systems or recovery plans.

He reveals how much an organisation’s ability to recover comes down to its leadership and behaviour during a crisis, citing real-world examples where human resilience made the difference between failure and recovery.

Olivier then explains how organisations can build a culture of resilience that comprises more than just ticking boxes.

He also shares how he maintains his own resilience as a leader when faced with challenges.

Olivier concludes the discussion by revealing the one key lesson he would want every business leader to remember.

Watch the full interview with Willem Olivier, below.

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