FNB and RMB Private Bank’s rewards programme eBucks is receiving an update on 1 July, with the way members earns points set to change.
eBucks customers will be informed of the update from 1 June, which will give them sufficient time to work through the changes, said eBucks.
The company shared some of the changes customers can expect, which are detailed below.
Premier customers’ activities which will earn them points will be weighted as follows:
- General banking – 11.5%
- Transactions (cheque, credit card) – 27.5%
- Savings and investments – 44%
- Asset finance – 7.5%
- Credit products – 9.5%
Premier banking – Premier, Private Client, and Private Wealth – customers will now be required to use the banking app at least once a month to qualify for eBucks, while Easy and Gold account customers will move to the “next level” for using the app each month.
FNB has introduced a cash-back rewards system for Easy customers, which works like eBucks. Gold customers will be removed from the “points system” and also placed on a reward level system.
Easy and Gold customers’ reward rate will be based on the number of products they hold.
For Easy and Gold customers, the process of earning has been simplified and customers can choose between products and services in eight categories. Previously, rewards were restricted to airtime.
Another change is that points allocated to different reward levels have been aligned across FNB Premier, Private Client, and Private Wealth, with fewer points required to reach levels 3 to 5.