Business Talk – Amrei Botha on the power of Capitec’s SME-focused solutions
In this Business Talk with Michael Avery interview, Amrei Botha discusses the power of Capitec’s business banking solutions – particularly for SMEs.
Botha is the Divisional Executive of Client Experience Delivery at Capitec Business.
She has over 20 years of experience in the SME sector and is passionate about helping SMEs make a tangible difference on the continent.
Alongside her extensive expertise across areas like strategy development, market research, operating model design, product development, and more, Botha has designed and delivered training curricula for both SMEs and frontline bank staff.
Before joining Capitec in 2020, Botha worked extensively at other leading African banking groups, with a strong focus on the SME sector.
Alongside her work in South Africa, she has collaborated with banks in Kenya, Rwanda, Tanzania, Côte d’Ivoire, Senegal, Burkina Faso, Angola, Mauritius, Haiti and Cambodia.
The interview
In this Business Talk interview, Botha explains how Capitec has taken its excellence in simplicity and user-first thinking and translated it to the business banking sector.
She discusses how Capitec Business balances automation with human engagement, and how it ensures its business clients are protected against cyber risk.
Botha then provides real-life examples of how small businesses have benefited from Capitec Business.
She also shares the partnerships and platform integrations that she is particularly excited about moving forward.
Botha concludes the discussion by explaining how Capitec Business tailors its services for different types of businesses.
Watch the interview with Amrei Botha, below.
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