Forbes Travel Guide has published its 2020 Star Award winners, an elite group of the world’s most luxurious hotels, restaurants and spas.
To uncover the most outstanding properties, Forbes Travel Guide’s incognito inspectors check into a hotel for a minimum of two nights, posing as ordinary guests and paying their own way.
They then test up to 900 objective, exacting standards—including whether a staff member greets them curbside within 30 seconds of arrival, whether clothing left around a room is folded neatly or draped and placed within immediate view after turndown service, and whether the staff uniforms demonstrated exceptional design.
The ratings tabulate 75% of a hotel’s score based on its service, while the remaining 25% is determined by the quality of its facilities.
For the second year, London boasts the distinction as the city with the most 5-Star hotels, tallying 19. By comparison, South Africa had a total of 10 hotels on the list, with eight of the venues located in the Western Cape.
Below are all the South African hotels that feature on the 2020 list.
Belmond Mount Nelson Hotel – Western Cape
The Cellars-Hohenort – Western Cape
Delaire Graff Lodge – Western Cape
Ellerman House – Western Cape
MannaBay – Western Cape
One&Only Cape Town – Western Cape
The Silo Hotel – Western Cape
Taj Cape Town – Western Cape
Four Seasons Hotel The Westcliff – Gauteng
Saxon Hotel, Villas and Spa – Gauteng