You’ll now pay more if you keep your Uber driver waiting in South Africa

Uber South Africa has announced its new “paid wait time” feature.

The feature,Uber says is part of its ‘commitment to putting driver-partners first’, will ensure drivers get paid per minute if a rider keeps them waiting for more than five minutes after the driver arrives at their pick-up location.

This means that drivers don’t have to waste fuel, time and effort in getting to a rider, and with arrival times now just a few minutes riders need only request a ride when it’s time to leave, the company said in a statement on Monday.

Paid wait time follows a number of new features Uber announced for driver-partners in October (arrival time, long trip notification and rating protection), which Uber said have made it easier for driver-partners across South Africa to choose when, where, and how they drive.

“The paid wait time feature is a simple addition that riders will be able to quickly adapt to, but importantly, it makes a big difference to driver-partners efficiency and contribute to that stress-free experience that we aim to achieve,” said Alon Lits, GM for Uber sub-Saharan Africa.

“We know that these features are addressing key concerns of driver-partners and we understand their frustrations. These features focus on three keys areas: more flexibility for drivers when it comes to when they want to use Uber, using our technology to create a stress-free experience, and building on safety,” said Lits.


Read: Uber launches ‘No Thanks’ button for drivers to turn down trips

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You’ll now pay more if you keep your Uber driver waiting in South Africa