The South African National Roads Agency (Sanral) has seen a significant increase in the number of motorists who are using electronic toll systems on major routes – with the numbers expected to increase over the coming festive season.
The fully interoperable system was introduced by Sanral two years ago and has proven to be a major success. It is not to be confused with the Gauteng Freeway Improvement Project (GFIP) open-road tolling system (e-tolls), though it uses the same e-tags.
The same tag can be used at toll plazas operated by Sanral and its concessionaires, Bakwena, N3TC and AC, the agency said in a statement.
“We are very pleased with the growth and take up of electronic toll transactions across all historical ‘manually’ operated toll plazas in South Africa,” said Alex van Niekerk, manager of Toll and Traffic at Sanral.
“The average number of toll transactions done electronically has grown from a zero base to above 20% in quantum and 30% in value over the past two years,” he said.
“The transition from manual to electronic toll systems is aligned with expectation that road users have for improved service and efficiency.”
Van Niekerk said that electronic toll collection systems were a global trend with South Africa at the forefront.
“Internationally, electronic toll collection systems are not necessarily homogenous in a single country. In the United States, for example, there are various electronic toll collection technologies deployed that require road users to set up multiple accounts with different toll companies and to install multiple tags in their vehicles,” he said.