Santam CEO’s warning to South Africans over hijackings
South Africans are being warned that hijackings remain alarmingly high, and these numbers could rise as criminals choose hijackings over thefts due to vehicle security.
This is according to Santam Client Solutions CEO Atang Matebesi, who flagged that criminals are opting to hijack vehicles rather than steal them while unattended, posing new risks for drivers across the country.
According to the South African Police Service’s (SAPS) latest quarterly crime statistics, hijackings decreased by 15.1% between January and March 2025 compared to the same period in 2024.
However, with 4,533 hijackings recorded in just three months, equating to about 50 vehicles a day, the number remains disturbingly high.
The insurer’s 2025 Insurance Barometer highlighted that 50% of surveyed consumers cited crime, including hijacking, as a top personal risk, second only to the rising cost of living.
“The data reflects what we hear from clients every day. People are afraid, whether they’re driving to work, collecting their children, or stopping at the shops,” said Matebesi.
One of the most concerning developments is that hijacking is increasingly replacing traditional vehicle theft.
Criminals are now more likely to confront motorists directly rather than target parked vehicles.
“Hijacking gives criminals immediate access to the vehicle and its contents without having to bypass modern security features. It’s quick and direct, and unfortunately, often violent,” explained Matebesi.
Tracker’s crime data also supports this shift, particularly in high-risk provinces like Gauteng, KwaZulu-Natal, and the Eastern Cape.
The Eastern Cape emerged as a notable concern, with an 8:1 ratio of hijackings to theft, indicating that hijacking is now the dominant crime in that region.
Urban areas like Midrand, Honeydew, and Roodepoort have recorded the highest number of incidents this year.
“We’re not saying people should let their guard down during other times, but it’s worth noting that most hijackings occur on Friday evenings between 16h00 and 21h00,” Matebesi said.
He added that this pattern highlights the importance of being extra cautious at the end of the work week, especially during peak traffic hours.
Motorists need to take precautions
“It’s encouraging to see the numbers trending down, but hijacking and theft are still far too common,” said Matebesi.
“What’s important is that we’re now seeing what works, particularly when it comes to proactive interventions like enhanced tracking systems in high-risk vehicles.”
Considering the trends, Matebesi said that one of the most effective deterrents currently available is the use of multiple tracking systems.
Santam’s claims data shows that vehicles equipped with two separate tracking devices experience significantly lower hijacking and theft losses.
“If one device is tampered with, the second may still be functioning, increasing the chances of recovery,” said Matebesi.
“These underwriting interventions are making a measurable difference. Fitting a dual tracking system doesn’t guarantee that your vehicle won’t be targeted, but it significantly increases the chances of recovery.”
Matebesi also stressed the importance of proper insurance coverage in a climate where vehicle-related crime remains high.
“It’s about protecting yourself financially against the ripple effects of a loss. It all adds up, from car hire costs and excess payments to debt obligations if the vehicle is financed.”
In many cases, hijacking claims go beyond the vehicle itself. They may include property damage, trauma counselling, or even legal expenses. “Having proper cover in place is not a luxury, it’s a necessity,” Matebesi warned.
For those who can’t afford comprehensive insurance, he recommends exploring alternatives such as Third Party, Fire and Theft cover. It’s more affordable and still covers you if your car is hijacked or stolen.
Matebesi also suggested parking in secure, well-lit areas, especially overnight, as this can also reduce risk.
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