mobile menu mobile search

Don’t fall for this new scam that tries to get your FNB banking details

Don’t fall for this new scam that tries to get your FNB banking details

FNB is warning its customers to look out for a new scam that tries to fool clients into giving their banking details and passwords to avoid having their accounts closed.

According to FNB, it is just one of many similar scams, and it has reminded clients that it will never ask for your username, password or PIN in an email, SMS or phone call.

The new scam starts with clients receiving an email informing them that a process has been started by the bank’s Security Team following a request to the bank to close your FNB Online Banking account.

You will also be informed that your account and card will be restricted and your online banking blocked after 24hrs of receipt of the email.

You will be prompted to follow a link, should the cancellation request not be from you:
Next, you will need to select another link to unlock a PDF document with instructions.


This link will redirect you to a fraudulent page mimicking the bank’s website.

Next, you will be presented with a screen requesting your personal information so that the fraudsters can access your banking profile.

Meanwhile, you will be informed that the OTP you entered was incorrect and that another one will be sent to your cellphone. This is an attempt to keep you busy while the fraudsters access your banking profile.

The bank warned customers to be cautious regarding their online banking information, and to never select a link to its website that was sent via email.

Read: SAA warns of cabin crew employment scam

BusinessTech's Staff Writer is directly plugged into the South African Internet backbone, and spits out press releases and other news as they receive it. They are believed to be cl...
TAGS: Headline
Join the Conversation
  • Brandon van Reenen

    Honestly, who falls for this?

    • RedViking

      It’s very easy for someone that is not tech savvy to fall for it. I had to teach my mom what not to do when she gets an email.

      • Lone Stranger

        They ask for your email password for heaven sake. I must give them credit were credit is due though. They made quite a good copy of the site. They are getting quite clever.

        • Ian Mubangizi

          That’s just copy paste of the HTML code but ya they managed to get all this together you have to hand it them.

        • L BS

          I agree.

    • Momz0r

      A Dietician that I worked for fell for this scam, hook, line and sinker. I stopped at her desk and she told me she was just updating her Standard Bank account details, and was waiting for the OTP. She mentioned that she just got an email asking her to do so. Alarm bells went off in my head. The first thing I did was to look at the URL and saw right away that it was not Standard Bank at all. I almost shouted at her, saying that criminals are busy right now trying to get into her account. She phoned the bank at my insistance and they stopped all 3 her linked accounts. They told her that her accounts would have been cleared out within 5 to 10 minutes, had she waited any longer. The thing that got me most is the fact that I “saved” all her money (which was a very large sum) including her savings account, and she did not even bother to say thank you. I think she might have felt rather stupid for falling for the scam, and could not face the fact that her receptionist was better educated, even without a degree, than her. Haha

      • L BS

        Good for you!

    • Blapartheid Zulu

      Old people? Anc supporters ?

      • Hadenuf_SA

        And the even less educated, more gullible and ignorant EFF voters!

        • Blapartheid Zulu

          Oh yes! Definitely if not all eff supporters lol

          • Hadenuf_SA

            One and the same bunch! The ANC regret the day they booted JM!

        • Name

          EFF voters draw their cash on Friday afternoon after they get paid…
          They dont do Apps or Online banking.. and by the way, The scammers are not after R1000 at the time..

    • Name

      Nominees for “Darwin awards.”…
      If the crooks still work on those scams , for sure there are people that fall for the scams, other ways no one will waste time to create that beautifully crafted copies of the banking web sites,
      I don’t feel sorry fo people like that(that got scammed ) after years and years of radio TV and Banking channels information to educate the “public”
      Rule No1 DO NOT CLICK ON THE LINK FROM THE EMAIL no matter if look legit…
      This warning has been around since the Online Banking was started…
      If you do.. You deserve to be robbed…
      Like driving in Lion Park and ignore the signs to keep windows and doors closed… If you got eaten(as it happened with few) who’s fault is it…

Join our newest FREE BusinessTech newsletter today!