South Africa internet hit by Seacom outage

South African internet users have been left frustrated on Thursday afternoon following a mass outage.

Seacom, a sub-sea and terrestrial high speed fiber-optic cable operator, said that it ‘is experiencing a critical outage – 15:00 GMT’.

Seacom operates a cable which runs along Africa’s east coast from South Africa to Europe.

It sent out the following statement:

“Seacom is experiencing multiple outages on the terrestrial network across Egypt.  All our international connectivity through Egypt has been affected since 14:06GMT on the 21st January 2016.

“Repair teams have been dispatched. Seacom continues to monitor the situation closely and will provide necessary updates.”

Users reported to MyBroadband that they could not connect to both local and international websites, while a local ISP has warned users of a “National Internet outage” which is affecting its clients’ connectivity.

Smart Village sent a message to clients stating that is was currently affected by a national Internet outage, and all it was “looking into the matter with our backhaul providers”.

Hosting provider Hetzner also posted a “slow or intermittent international connectivity” notice, informing users that its Johannesburg and Cape Town data centres were affected.

This would result in customers experiencing connectivity problems.

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South Africa internet hit by Seacom outage