The City of Tshwane is cracking down on delinquent customers, including households and businesses, in an effort to recover some of the over R6 billion owed to the municipality.
MMC for Finance Jacqui Uys said the Tshwane Ya Tima revenue-collection campaign – which seeks to disconnect services to defaulting clients who run up high service bills and fail to pay the city – is back in full swing.
“The campaign targets all non-paying customers, including businesses, individual households and residential estates,” he said.
On Monday (5 February), Group Financial Services issued 188 disconnection job cards, mostly for residential households, worth about R50 million that is owed to the City.
From this list, 70 accounts were immediately and successfully disconnected in various areas. Along with the disconnections, the City also imposes steep fines for meter tampering and illegal connections.
It’s important to note that this is only the beginning of the campaign. The city said it is also targeting around 1,500 high-end consumers who owe billions of rands to the city.
“As we intensify our revenue-collection campaign, I wish to appeal to residential estate managers to allow City meter readers to do their job and not block access.
“It is important that we work together, but if necessary, we will use law enforcement,” said Uys.
He emphasised that the city needs revenue to deliver services and to honour commitments to creditors such as Eskom and Rand Water.
As of January, the City of Tshwane’s debt to Eskom has almost quadrupled from R1.1 billion in September 2023 to nearly R3.9 billion.
The last payment it made to Eskom was a partial payment of R400 million in September.
Uys added that he would like to thank residents who pay for their accounts on time and in full and called on all defaulting customers to come forward and make payment arrangements to keep their accounts in good standing.
“We are firm in our stance that the financial rescue of the city is non-negotiable. Therefore, every effort must be made to restore the city to a financially healthy position as quickly as possible,” he said.