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Transfer domain names: 7 red flags that could warrant a switch

 ·21 Jun 2024

Your domain name is the virtual address of your website, but does it really matter where it is registered?

Yes, it does! Poor service, limited features, security vulnerabilities, and escalating costs are just some of the reasons why individuals and businesses choose to transfer domain names to other domain registrars, resellers, or hosting companies.

Why are they switching? Because these types of concerns can lead to website downtime, loss of branding (emails), vulnerability to attacks, and unnecessary expenses; all of which hamper your website’s performance and professionalism.

Familiarise yourself with the following red flags that could warrant transferring your domain to another provider. This way you can ensure your domain name remains in capable hands.

1. Poor customer service

Problems or issues can arise at any time. Even simple tasks like renewing or updating nameserver details, may require support to ensure domains remain properly activated and configured.

And for any concerns you may have, prompt assistance is vital.

Red flag: Continuous, and unsatisfactory customer support, like long waiting times, unresponsive staff, or unhelpful responses.

2. Hidden fees and lack of transparency

Some domain providers may advertise low initial prices, but then add on unexpected fees or surcharges during renewals or for additional services.

A lack of transparency about pricing can make it difficult to understand the true costs associated with maintaining your domain.

Red flag: Undisclosed fees, opaque pricing practices, or a failure to provide clear explanations about cost structures and potential future charges.

3. Limited features or tools

Features like domain parking, DNS hosting, domain privacy, etc. can give you more security and flexibility in monetising or managing domains, even if your website is not yet ready to go live.

They add value and utility beyond just registering the domain name itself.

Red flag: A lack of value-added features and tools that could protect your domain’s privacy or assist with the management of your domain name.

4. Security concerns

Vulnerabilities in the provider’s systems or infrastructure, or the lack of security measures like two-factor authentication or SSL encryption, could potentially expose your information or payment details, and put you at risk.

Red flag: If the provider has experienced data breaches, security vulnerabilities, or has a poor track record in protecting customer information.

5. Lack of domain management tools

Things change and you need to be able to make updates to your domain with ease and whenever you want to.

Efficient domain management tools can help you control and configure various settings related to your domain/s, such as DNS records, contact information, renewal options, and security preferences as quickly and easily as possible. 

Red flag: No domain management tools, or else outdated or clunky control panels, that make basic tasks cumbersome.

6. Reputation or reliability issues

Do not ignore it, if your domain registrar, resellers or hosting company have developed a bad reputation; resulting from inadequate customer support, lack of transparency, or failure to protect customers’ data.

Also take note of reliability issues like frequent downtimes, system outages, or performance problems. These problems could lead to losses in your online business and presence.

Red flag: Frequent service outages, downtime, or performance issues, negative reviews, or an inability to handle high volumes, or traffic spikes.

7. Lack of compliance or accreditation

It is important for domain registrars, resellers, and hosting companies to stay compliant with industry regulations, best practices, and relevant accreditations to ensure legitimacy and trustworthiness.

Lack of compliance or proper accreditation suggests that they may not be following necessary protocols, which could put your domain at risk, or lead to potential issues down the line.

Red flag: Failure to adhere to industry regulations and standards.

While transferring a domain name may seem like a hassle, being vigilant about red flags from your current domain registrar, reseller, or hosting company can save you from much bigger headaches down the road.

Don’t settle for subpar service. If multiple red flags are popping up, it may be time to transfer your domain to a provider that can deliver the reliability, features, and peace of mind your valuable domain/s deserve.

At, we specialise in domain name registrations and website hosting tailored for Small to Medium-sized Enterprises (SMEs).

Our main goal – to simplify the process of getting online. Our comprehensive range of services includes WordPress Hosting, VPS Hosting, Email Hosting, a website builder add-on called Site Builder, SSL Certificates, and Antivirus protection.

Your partnership with us is backed by our service excellence and technical expertise. Join us! It all starts with a domain name.

For more information on web hosting and domain name registrations, click here.

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