Vodacom warns of service loss due to Eskom load shedding

Mobile operator Vodacom warned customers on Saturday (7 December), that they may lose service due to Eskom’s ongoing load shedding.

“Vodacom is aware that many customers around the country will be experiencing issues connecting to the network because of the Stage 4 load shedding that is currently in place,” it said in a note.

“Our towers do use batteries as a back up but these do have limited power and will eventually fail. We have put proactive measures in place to help mitigate the effects of widespread load shedding.

“For instance, we have deployed generators at numerous sites across the country and are working as hard as possible to keep customers connected.We would like to apologise for any inconvenience – normal service will resume once load shedding runs its course.”

Embattled power utility Eskom meanwhile, said it would continue with rolling blackouts until 23h00 on Saturday, having moved to stage 4 on Friday due to the wet weather. The group said in a statement, that it has reverted to stage 2.

“We are beginning to experience coal-handling problems at a number of our power stations as a result of wet coal,” Eskom said in a statement.

“If the weather persists, we are likely to implement load-shedding through the weekend.”


Read: Eskom load shedding jumps to stage 4 on Friday

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Vodacom warns of service loss due to Eskom load shedding