FNB Connect exploring possible fixed LTE-A and fibre services

FNB Connect is looking at expanding past its current mobile offerings and is exploring more permanent internet options such as fixed LTE-A and fibre.

FNB Connect CCO, Shadrack Palmer told BusinessTech that the bank was currently exploring the possibility of offering these more permanent internet options to its customers.

“Our objective is to ensure that our solutions are customer centric, provide superior value, and increase customer satisfaction and convenience,” said Palmer. “We will make announcements at a later stage.”

The news of a further move into the broadband market follows the continued success of the bank’s mobile offerings.

The bank confirmed that as at 30 June 2017, FNB Connect had over 520,000 active mobile subscribers, up from approximately 400,000 subscribers for its mobile network service a year ago.

“Currently, Connect has acquired almost 10% of our customer base who meet product qualification criteria. This is a significant achievement as all qualifying customers have existing agreements with other service providers,” said Jacques Celliers, CEO of FNB.

The bank also recently announced its next generation branded smartphones, the ConeXis A2 and the flagship ConeXis X2, as well as a number of new data and voice packages.

“It’s been over two years since the launch of FNB Connect and roughly a year since FNB became the first bank in Africa to launch its own branded smartphones,” said Dr Christoph Nieuwoudt, CEO: FNB Consumer Segment.

“We are incredibly excited about our digital journey and ongoing commitment to empower our customers with tools to fully embrace an end-to-end digital experience,” he said.


Read: FNB launches next generation branded smartphones

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