Gauteng has a new app for potholes – how it works

The Gauteng provincial government has launched its new PotholeFixGP App which allows road users to report poor road conditions and other road maintenance issues that require attention.

The app, which is currently only available on the Google Play Store, is set to be rolled out on the Huawei and Apple App stores in the coming weeks.

Gauteng MEC for Public Transport and Road Infrastructure Jacob Mamabolo said that the launch of the app is part of the Department’s commitment to leveraging new technologies to assist with the monitoring of potholes and other road defects that need urgent attention.

The process works as follows:

• A user reports a pothole/road defect on the app by using their GPS location or dropping a pin on the map.

• Once reported by a user, a pothole/road defect appears on the departmental dashboard where it will be allocated to the maintenance team. Upon allocation, the app will provide a status update of the pothole ranging from reported, assigned, to complete.

• The app also allows users to check and verify whether a reported pothole is on a municipal, provincial or national (Sanral) road.

• Users can submit their email addresses to get updates on when the issue is fixed.

Potholes reported are then referred to responsible road agencies or municipalities for their attention. Those belonging to the Department will be dealt with by the departmental road maintenance teams,” said Mamabolo.

“The launch of the app also “serves to build a relationship with motorists/road users to be the eyes and ears of the Department in keeping road infrastructure conditions conducive for a safe and enhanced pleasant driving experience.”

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