Sanral has informed its registered e-toll users that their online e-toll PIN will be re-set following a possible security breach of the company’s online system.
Sanral’s e-toll helpdesk confirmed that they have been alerted of a possible security problem with its online system, which necessitated the PIN resets.
According to Sanral’s helpdesk they have no clear evidence that accounts have been compromised.
Investigation into the possible security breach is ongoing, the helpdesk agent said, adding that there is currently no information that any road users’ accounts were harmed.
ETC, the company running the system, told BusinessTech that its systems haven’t been hacked, and that the move was a precautionary measure.
“We have identified a minor issue, and although we have no indication that road users have been negatively impacted, we are taking a precautionary measure,” ETC said.