SAA shuts down all international and regional flights

 ·20 Mar 2020

State-owned airline SAA says it will suspend all international and regional operations until May 2020, to help combat the spread of the coronavirus.

“SAA will immediately suspend all regional and international operations until the end of May in response to a government travel ban aimed at stopping the transmission of the coronavirus (Covid-19),” it said.

Only domestic flights between Cape Town and Johannesburg will operate.

The suspension of flights follows the gazetting of Regulations and the issuing of a Notice to Air Men (NOTAM), an official government notice prohibiting the embarkation and disembarkation of crew and passengers from SAA’s three international destinations. The regulation is effective from Friday March 21, it said.

“In support of efforts by government to in dealing with this pandemic, and in the best interests of our crew, passengers and the public, we have decided to suspend all international and regional flights until 31 May 2020.

“It is a responsibility of all of us and not just government to curb further transmission of the virus. Especially because we operate in the high-risk regions,” said SAA Acting chief executive officer, Zuks Ramasia.

In addition to the actions mentioned above, SAA will also suspend flights to its regional destinations, Accra (Ghana), Lusaka (Zambia), Harare (Zimbabwe), Victoria Falls (Zimbabwe), Mauritius, Windhoek (Namibia), Lagos (Nigeria), Entebbe (Uganda) and other countries which have not been declared high-risk such as Perth (Australia) and Sao Polo (Brazil).

This is as a result of the significant reduction in demand for air travel as a result of various travel bans instituted worldwide, it said.

“Notwithstanding the suspension of services in the international and regional markets, we are pleased to indicate that our domestic services are not impacted. This means, SAA will continue to operate between Johannesburg and Cape Town,” said Ramasia.

The full statement is embedded below:

JOHANNESBURG, 20 March 2020 –South African Airways (SAA) has announced that it will immediately suspend all international operations until 31 May 2020 in response to a government travel ban aimed at stopping the transmission of the Coronavirus (Covid-19).

The COVID-19 pandemic and attendant travel restrictions, resulted in substantial decline in demand for air travel. The situation caused many airlines across the world to ground aircraft, release their employees, and to cancel flights. In the case of SAA, this decision means that SAA will only render services on its regional and domestic routes.

Following the declaration of the State of Disaster after the outbreak of COVID-19 in South Africa, the government announced a travel ban and issued regulations, which introduced certain measures aimed at combatting the spread or transmission of the virus.

Amongst other things, the regulations, issued on Thursday state that: “Disembarkation of foreign nationals from the high-risk countries is suspended on airports upon arrival. Embarkation and disembarkation is permissible under the following circumstances: Disembarkation of returning South African citizens and permanent residents; embarkation of departing foreign nationals, disembarkation of a declared medical emergency; foreign nationals must be approved by port health services; upon landing, crew from high risk countries shall be subject to medical screening and quarantined for 21 days”.

SAA operates in three markets that form part of countries listed in the travel ban as high-risk areas. These are the United States (Washington DC and New York, JFK), the United Kingdom (London, Heathrow) and Germany (Frankfurt and Munich). In addition, SAA operates flights to Australia (Perth) and Brazil (São Paulo) which have not been declared high-risk. All of which are now cancelled.

“In support of efforts by government to deal with this pandemic, and in the best interests of our crew, passengers and the public, we have decided to suspend all international flights until 31 May 2020. It is all our responsibility, not just government, to curb further transmission of the virus. In addition, the increasing risks to our crew of contracting the virus including the possibility of being trapped in foreign destinations as a consequence of increasing travel bans cannot be ignored,” said SAA Acting CEO, Zuks Ramasia.

“We also recognise the fluidity in the conditions we operate in and the need to respond to these changes with speed, to this end we commit to keep all our stakeholders abreast of any changes on an ongoing basis,” said Ramasia.

SAA regrets any inconvenience to our customers as a result of the COVID-19 pandemic and we encourage all customers to visit our website, www.flysaa.com, for further updates.

Customers are advised to either contact their travel agents, or for direct bookings, South African Airways Call Centres on +27 (0)11 978-1111 or 0861 606-606 or 0800 214-774 (South Africa only) or +27 (0)11 978-2888.

“We thank customers for their support by continuing to place their trust in South African Airways with their travel plans,” concluded Ramasia.

SAA will provide regular and timely updates through media statements, its official channels and through its travel trade partners.


Read: SAA cancels flights as coronavirus travel restrictions hit

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